Ajax Alarms Installation and Servicing in Liverpool
AJAX Systems
Ajax Systems is a European technology company that specializes in manufacturing advanced wireless security systems. Founded in Ukraine, Ajax has become one of the leading providers of smart alarm systems across Europe and other global markets. The company is known for its innovative, reliable, and user-friendly products designed to protect residential, commercial, and industrial properties.
Key Features of Ajax Alarm Systems
1. Wireless Technology
Ajax uses its proprietary Jeweller radio protocol, which offers reliable, encrypted, long-range wireless communication (up to 2,000 meters in open space) between devices and the control hub.
2. Smart Control
Users can control and monitor the system via the Ajax mobile app (available for iOS and Android), which provides real-time alerts, status updates, and remote control functionality.
3. Comprehensive Device Ecosystem
AJAX manufacture a varied range of sensors, detectors, relays and other smart devices that can integrated with the AJAX Hub and provide a level of safety and security like none other. (See below for more information on what devices AJAX have to offer)
4. Reliable Connectivity
The AJAX Hub can be connected to the internet via Wi-Fi, Ethernet and 4G (mobile data sim) or for ultimate reliability and redundancy, you can connect it to
Wi-Fi/Ethernet and 4G (mobile data sim) at the same time.
Control
This part of the App will be what you use the most. Arm/Disarm your system, Set and Arm night mode, with only certain zones activated.
Devices
View the status of all your systems devices. Wireless sigal strength and the remaining battery life of the devices is displayed here.
Notifications
View all interactions with your AJAX system, everything from the Alarm being triggered to a socket being switched on.
Our Services
This is a service description
Service Name
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Service Name
This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
Service Name
This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
Wireless Motion Protect
Wireless PIR (Passive Infrared) Detector with additional microwave sensor and pet immunity up to 20kg and 50cm height.
Wireless Combi Protect
Wireless PIR (Passive Infrared) Detector with additional microwave sensor, built in glass break sensor and pet immunity up to 20kg and 50cm height.
Wireless Motion Cam
Wireless indoor PIR motion detector supporting photo verification of alarms, up to 12m detection range and includes pet immunity
Wireless Door Protect
Wireless Magnetic Sensor, for doors and windows, registers change in vertical slope angle, bangs and vibration shock & tilt sensor.
Wireless Motion Protect Curtain
Wireless narrow beam sensor, has a detection range of up to 15m. Protects windows, doors, and valuables.
Wireless Glass Protect
Wireless Glass Protest is a Small detector that notifies of glass being broken by intruders, effective up to 9m away.
Wireless Fire Protect 2 AC
This Wireless Fire Protect detector can quickly detect Heat, Smoke and Carbon Monoxide levels and triggers alarms and sirens if required.
Wireless PIR/Camera Outdoor
Wireless outdoor PIR motion detector supporting photo verification of alarms, up to 12m detection range and includes pet immunity.
Wireless Motion Curtain Outdoor
The Ajax Curtain Outdoor is a motion detector for covering the perimeter of a site with exceptional accuracy.
Wireless Dual Curtain Outdoor
DualCurtain Outdoor controls your property perimeter. It has 2 independent optical systems with narrow viewing sectors.
Wireless leak Protect
Wireless flood detector detects first signs of leakage within milliseconds. The detector mounts by placing on the floor in areas of possible water inflow.
Wireless Waterstop Valve
Water Stop automatically shuts off the water in 5 seconds at a facility with an Ajax security system if Leaks Protect is triggered.
Wireless AJAX Socket
Turn on your heating devices during winter and air conditioner during summer. Start your humidifier and heat water for your bath: do it all with only a few taps in the app on your way home.
Wireless AJAX Socket
Ajax DoorBell combines the convenience of a smart doorbell with high-end security and video surveillance. When someone rings the doorbell, the user talks to the visitor straight away, with no delay.
Wireless AJAX Home Siren
Home Siren is a wireless indoor siren that loudly notifies of an alarm during detector activation.
Wireless AJAX Home Siren
Wireless indoor touch-sensitive keyboard to control the Ajax security system with contactless access devices: cards, tags and smartphones
Wireless AJAX Home Siren
KeyPad TouchScreen combines security and smart home device management. An intuitive Ajax app-like interface and multiple language options make it an easy-to-use solution.
Wireless AJAX Home Siren
A key fob for controlling security modes. Features a panic button.
Take a look at some of the different types of sensors, detectors and devices that are available for the AJAX Hub 2.
What makes Ajax Different
The gap between Ajax and other current smart alarm platforms comes down to five specific areas.
Design quality
Ajax sensors, keypads, and control panels are genuinely well designed rather than industrial-utility. For retail, hospitality, professional services, and premium residential premises where the alarm hardware is visible in a designed environment, Ajax hardware is often the only current wireless platform that does not look out of place. The MotionProtect, DoorProtect, and StreetSiren product lines have all won international design awards.
Jeweller wireless protocol
Ajax's proprietary Jeweller RF protocol delivers exceptionally reliable communication between sensors and the hub across ranges of up to 2,000 metres in open conditions and typically 200 to 500 metres through commercial building environments. Bidirectional communication with battery efficiency substantially better than most competitor protocols. The result is a system that just works reliably across large buildings and complex sites.
Ajax Security app
The Ajax mobile app is the best user experience in the smart alarm industry. Clear status display, intuitive zone management, meaningful notification management, and comprehensive event history make Ajax alarms genuinely pleasant to use compared to competitor apps that often feel like they were designed by engineers rather than users. This matters for user adoption; a system that is easy to use gets used correctly, which reduces false activations and improves security outcomes.
Comprehensive sensor range
Ajax supports the full sensor ecosystem including PIR motion detectors, magnetic door and window contacts, glass shatter detectors, curtain motion detectors, smoke and heat detectors, carbon monoxide detectors, water leak detectors with optional automated water shut-off valves, temperature and humidity sensors, and vibration detectors. This makes Ajax a genuine multi-function premises monitoring platform rather than a single-purpose intrusion detector.
Integration ecosystem
Ajax integrates natively with Apple HomeKit, Google Home, Amazon Alexa, and a growing list of professional platforms including Milestone, Genetec, and third-party CCTV systems. For Liverpool commercial premises wanting the alarm to participate in a wider smart building or security ecosystem, Ajax typically integrates cleaner than competitor platforms.
When Ajax is the right specification for your Liverpool premises
Ajax is typically the correct alarm specification for premium residential across Liverpool including detached homes across the Wirral, Formby, Aughton, and Woolton, and larger city homes across Aigburth and Sefton Park. For commercial applications, Ajax is the default recommendation for professional services offices across the Liverpool Business District and Baltic Triangle, retail premises where the alarm hardware may be visible in a designed store environment, hospitality venues across the Ropewalks, Cavern Quarter, and Albert Dock, and any premises where design quality and premium user experience materially matter. For multi-site portfolios where consolidated app management across all sites matters, Ajax's multi-site support in the Security app is a genuine advantage over most competitor platforms. For premises requiring smart home integration with Apple HomeKit, Google Home, or Amazon Alexa, Ajax is typically the correct choice because integration is native rather than requiring additional bridges. For utility applications where design and app experience matter less, or for premises specifically building an integrated Hikvision CCTV and alarm ecosystem, Hikvision AX Pro may be the correct alternative. See our /intruder-alarms/hikvision page for detail.
Installation, commissioning, and support
Every WOSS:UK Ajax installation follows a structured delivery. Free site survey to specify hub position, sensor coverage plan, and any required peripherals. Fixed-fee written quote with no surprise extras. Wireless installation typically completed in one day for standard residential systems and two to three days for mid-sized commercial deployments. Commissioning and user training with mobile app setup on your device and initial hands-on training. Warranty covering hardware and installation for 12 months with extended warranty available. Ongoing maintenance covering annual service visits, battery health monitoring, firmware updates, and 24-hour helpdesk for contracted clients.
To arrange an Ajax alarm survey or discuss a specific installation requirement, please click on any of the button below
Frequently Asked Questions
How much does an Ajax alarm cost to install in Liverpool?
An Ajax alarm system in Liverpool typically costs £900 to £1,500 for a basic residential installation covering a 3-bed semi with 6 to 8 sensors, £1,500 to £3,000 for a larger residential or small commercial installation, and £3,500 to £15,000 for mid-sized to larger commercial deployments. Every WOSS:UK Ajax installation is fixed-fee with commissioning and initial user training included.
The exact price depends on the number of sensors and detectors required, the physical size and layout of the premises, the Hub model chosen (Hub 2 Plus for standard installations, Hub Hybrid for premises requiring wired sensor compatibility), the grade of the system (Grade 2 for standard commercial, Grade 3 for higher-value premises), whether the installation includes external StreetSiren units, and whether ongoing monitoring is included. A typical Liverpool 3-bed home with Hub 2 Plus, 6 PIR sensors, 3 door contacts, KeyPad, HomeSiren, and StreetSiren sits in the £1,000 to £1,400 range. A typical small commercial premises with 12 to 20 sensors, dual keypad access, indoor and outdoor sirens, and 4G backup sits in the £2,000 to £3,500 range. Larger commercial installations across Merseyside are quoted individually based on site survey. Ajax typically sits at a modest 10 to 15 percent premium over equivalent-specification Hikvision AX Pro installations, reflecting the design quality, app experience, and installer support. For most residential and premium commercial applications this premium is well spent. For utility applications where design and app experience matter less, Hikvision AX Pro may be the correct alternative.
Are you an authorised Ajax installer in Liverpool?
Yes. WOSS:UK is an authorised Ajax installer for Liverpool, Merseyside, and the wider North West. Our engineers hold current Ajax installer certification and are qualified to install, commission, and maintain the full Ajax product range including Hub 2 Plus, Hub Hybrid, and every peripheral in the current Ajax catalogue. Every installation is registered with Ajax for warranty and support purposes.
Authorised installer status matters for several reasons. First, unauthorised installers cannot access Ajax's professional PRO app which is used for commissioning, remote diagnostics, and ongoing management of installations. Systems installed by unauthorised parties cannot be properly commissioned, monitored, or supported. Second, warranty support requires professional installation with Ajax's own tools, and DIY or unauthorised installations typically fall outside the manufacturer warranty. Third, authorised installers benefit from direct manufacturer training, product updates, and technical support, which translates directly into installation quality and reliability for our clients. For any Liverpool business or homeowner considering Ajax, verifying installer authorisation before signing is the single most important quality check to prevent both immediate installation problems and longer-term support gaps. WOSS:UK provides our current Ajax certification on request as part of the quotation process, and every installation is registered on the Ajax PRO platform for full traceability and support.
What is the difference between Ajax Hub 2 Plus and Hub Hybrid?
Ajax Hub 2 Plus is the standard wireless-only control panel suitable for most Liverpool residential and small commercial installations. Ajax Hub Hybrid adds support for wired sensor connections alongside wireless, which matters for premises with existing hardwired alarm cabling that can be reused, or for premises where specific sensor positions require wired reliability rather than wireless.
Hub 2 Plus is the correct default for new installations where wireless coverage is comprehensive and no existing wired infrastructure needs to be preserved. This applies to the vast majority of Liverpool residential installations and to new commercial installations at premises without a pre-existing alarm system. Hub 2 Plus supports up to 200 wireless devices, dual SIM 4G cellular backup, and full Ajax Cloud integration for remote management. Hub Hybrid is the correct choice for takeover installations at premises with existing wired alarm cabling worth reusing, for large commercial premises where mixed wired and wireless deployment optimises cost, or for specific applications where wired sensor reliability is a project requirement. Hub Hybrid supports both Jeweller wireless sensors and Fibra wired sensors on the same panel through a single app interface. For premises considering a full alarm replacement, the choice between Hub 2 Plus and Hub Hybrid typically comes down to whether existing wired cabling exists and is in good condition. WOSS:UK site surveys across Merseyside assess this as part of the initial quotation so we can specify the correct hub for your specific building.
Can I monitor my Ajax alarm from my phone?
Yes. Every WOSS:UK Ajax alarm installation in Liverpool includes setup of the Ajax Security app on your smartphone, allowing you to arm and disarm the system, check status, receive activation notifications, view event history, and manage system settings from anywhere with an internet connection. The Ajax app is available free on iOS and Android.
The Ajax Security app is widely regarded as the best user experience in the smart alarm industry. Live system status displays which zones are armed and which are open, notification management gives you granular control over which events trigger push notifications and how they are formatted, event history shows every action taken on the system with timestamps and user attribution, and multi-site support allows you to manage multiple properties (home plus office, or multiple business premises across Merseyside) from a single login. For families or business teams with multiple users needing access, additional user accounts can be provisioned with role-based permissions so each user has only the access they need. For Liverpool businesses using Ajax for commercial premises, professional integration with the Ajax PRO app also enables our engineers to provide remote diagnostics and support without on-site attendance for many common issues. This substantially reduces call-out costs and improves resolution time for issues that can be fixed remotely. WOSS:UK includes app setup and initial user training as part of every installation across Merseyside, and our helpdesk can walk any client through app re-setup if you change phones or forget your login.
How long do the batteries last in Ajax sensors?
Batteries in Ajax wireless sensors typically last 4 to 7 years depending on device type, usage pattern, and environmental conditions. The Ajax platform continuously monitors battery status for every device and reports through the app well before any device reaches critical low battery. WOSS:UK recommends a proactive 4-year battery replacement cycle on all Liverpool installations to prevent any battery-related faults.
Individual device battery life varies within this range. PIR motion sensors typically achieve the longer end (5 to 7 years) because they wake only briefly on motion detection. Door contacts and glass shatter detectors are typically similar. External sirens (StreetSiren) typically achieve 4 to 5 years because ambient temperature variation affects battery chemistry. Keypads with visual displays typically achieve 3 to 4 years because the display draws more power. The Ajax hub itself runs on mains power with battery backup, and the backup battery typically requires replacement every 3 to 4 years. Ajax uses standard CR123A and CR14505 lithium batteries which are inexpensive and widely available. WOSS:UK annual service visits across Merseyside include a full battery health check with any devices reporting reduced charge scheduled for replacement, and we typically bundle a proactive full-system battery replacement into the four-year service visit rather than waiting for individual devices to fail. The Ajax app also allows you to check battery status for every device at any time, so you can plan replacement rather than face unexpected fault notifications. Skipping battery replacement is one of the most common causes of alarm reliability issues in Merseyside commercial premises after five years of ownership.